(original post at http://blogs.infohrm.com/2009/07/21/roi-of-technology-through-analytics/)
A lot of resources are spent on technology. Not just the implementation, but the maintenance, training, upgrades, etc.
So the question is….do we get all of the value out of it that we should? Are we getting the ROI?
Technology: efficient process, valuable information.
Beyond process efficiencies, techno…