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Steven Ramirez
  • Berkeley, CA
  • United States
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Steven Ramirez's blog post was featured

The New Black: Top Customer Experience Predictions for 2016

As you look ahead to 2016, it’s a good time to ponder: what’s the “new black” for improving customer experience? The Beyond the Arc team decided to play the role of #stylespotter and share some of our predictions.Leaders will retool their culture to become more customer-focusedThere’s an old saying that…See More
Jan 1, 2016
Steven Ramirez posted blog posts
Feb 4, 2014

Profile Information

Short Bio:
Steven is the CEO of Beyond the Arc, Inc. We assist clients with:

- Customer Experience
- Voice of the Customer
- Social Media Data Mining
- Predictive Analytics and Text Mining
- Smart grid and utility analytics

Our clients range from the Fortune 50 to venture-backed startups.

Industries we know:

* Financial Services
* Technology (semiconductor, software, internet)
* Media & Entertainment
* Consumer Electronics
* Utilities
My Website or LinkedIn Profile (URL):
http://beyondthearc.com
Field of Expertise:
Business Analytics, Predictive Modeling, Data Mining, Marketing Databases, Quant, Statistical Programming, Web Analytics, Vizualization, Statistical Consulting
Years of Experience in Analytical Role:
20+
Professional Status:
C-Level
Interests:
Networking
Your Company:
Beyond the Arc, Inc.
Industry:
Data science

Steven Ramirez's Blog

The New Black: Top Customer Experience Predictions for 2016

Posted on December 30, 2015 at 3:30pm 0 Comments

As you look ahead to 2016, it’s a good time to ponder: what’s the “new black” for improving customer experience? The Beyond the Arc team decided to play the role of #stylespotter and share some of our predictions.

Leaders will retool their culture to become more…

Continue

Beyond the Arc leading workshop at the 2014 Sentiment Analysis Symposium

Posted on February 3, 2014 at 2:30pm 0 Comments

Workshop: “Customer Insight Analytics”

Where: Sentiment Analysis Symposium,

New York, NY

Date: March 5, 2014  

Time: 1:30 – 5:00 p.m. …

Continue

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