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Steven Ramirez
  • Berkeley, CA
  • United States
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Steven Ramirez's blog post was featured

The New Black: Top Customer Experience Predictions for 2016

As you look ahead to 2016, it’s a good time to ponder: what’s the “new black” for improving customer experience? The Beyond the Arc team decided to play the role of #stylespotter and share some of our predictions.Leaders will retool their culture to become more customer-focusedThere’s an old saying that…See More
Jan 1, 2016
Steven Ramirez posted blog posts
Feb 4, 2014

Profile Information

Short Bio:
Steven is the CEO of Beyond the Arc, Inc. We assist clients with:

- Customer Experience
- Voice of the Customer
- Social Media Data Mining
- Predictive Analytics and Text Mining
- Smart grid and utility analytics

Our clients range from the Fortune 50 to venture-backed startups.

Industries we know:

* Financial Services
* Technology (semiconductor, software, internet)
* Media & Entertainment
* Consumer Electronics
* Utilities
My Website or LinkedIn Profile (URL):
http://beyondthearc.com
Field of Expertise:
Business Analytics, Predictive Modeling, Data Mining, Marketing Databases, Quant, Statistical Programming, Web Analytics, Vizualization, Statistical Consulting
Years of Experience in Analytical Role:
20+
Professional Status:
C-Level
Interests:
Networking
Your Company:
Beyond the Arc, Inc.
Industry:
Data science

Steven Ramirez's Blog

The New Black: Top Customer Experience Predictions for 2016

As you look ahead to 2016, it’s a good time to ponder: what’s the “new black” for improving customer experience? The Beyond the Arc team decided to play the role of #stylespotter and share some of our predictions.

Leaders will retool their culture to become more…

Continue

Posted on December 30, 2015 at 3:30pm

Beyond the Arc leading workshop at the 2014 Sentiment Analysis Symposium

Workshop: “Customer Insight Analytics”

Where: Sentiment Analysis Symposium,

New York, NY

Date: March 5, 2014  

Time: 1:30 – 5:00 p.m. …

Continue

Posted on February 3, 2014 at 2:30pm

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