Register in Angoss Customer Analytics Roadmap Video Series if you have some time. Below is a brief summary of what you will learn.

Learn about the 8 stages of customer analytics you can apply to optimize customer decisions and design customer-centric programs that improve customer acquisition, retention, upsell/cross sell, and customer lifetime…

The Big Data age is dawning. Just like every major emerging opportunity that presents an unprecedented competitive advantage across sectors, we might not know the ultimate outcome with this journey at this stage. But everyone wants to know: who will race to the finish line and come out on top? Whether you're the turtle or the hare, it's important to observe and manage the signs presented to you on the road to victory. Here's a collection of differentiators that will lead to…

I wonder, using big data and predictive analytic, can we predict the winner of x-factor or American Idols from the start of their audition performance? I think we might have a good chance to predict the winner right away.

What if we could only have the information from their first performance, what should be the variables to be used in the predictive model? Here’s from what I could think of:

• The voice: quantified timbre, energy and rhythm
• Song…

"BI is not an upgrade to the spreadsheet", "Stop trying to use spreadsheet as the BI tool" - BI vendors are frequently heard to make such comments. People may thus assume that the spreadsheet is on the decline, and feel embarrassed by their Microsoft Excel, RaqSoft esCalc, LibreOffice Calc, and OpenOffice Calc tools…

John Gower is an analyst for NerdWallet, a website analyzing data from thousands of financial institutions to help consumers find the best cd rates, checking accounts, credit cards and more. He wrote a great article for our blog about Big Data in Banking. 

Read his blog here: http://emcien.com/guest-post-big-data-in-banking/

Here's an…

On March 6th, 2013 the Fitzgerald Analytics team attended the quarterly symposium of the TDWI NYC Tri-State Chapter.  …

Social CRM is a business strategy, supported by a technology platform, business rules, workflow, processes and social characteristics, designed to engage the customer in a collaborative conversation in order to provide mutually beneficial value in a trusted and transparent business environment. It's the company's response to the customer ownership of the conversation.

Facing this topic I have made a personal research, and realize a synthesis, which has helped me to clarify…

Today’s organizations are challenged to gain insight into most productive marketing and sales actions across multiple channels they use. Doing this requires multi-channel marketing attribution approach.

Facing this topic I have made a personal research, and realize a synthesis, which has helped me to clarify some ideas. The attached presentation does not intend to be exhaustive on the subject, but could perhaps bring you some useful insights:  …

Most of Datawarehouse folks are very much accustomed with the term "Capacity Planning", Read Inmon. This is widely used process for DBA's and Datawarehouse Architects. In an typical project of data management and warehouse wide variety of audience is involved to drive the capacity planning. It involves everyone from Business Analyst to Architect to…

If you've ever learned to play an instrument, at some point an instructor will give you a sheet of music that you've never seen before and ask you to play it.  It is a very objective way to assess one's skill level and the act of playing unseen music is called sight reading.

Wikipedia on Sight Reading

I've often wanted to use this technique to quantify a candidate's ability to analyze data.  We…

A Social Network is a theoretical construction useful in the social sciences to study social relationships.

Social network analysis refers to methods used to analyze social networks, social structures made up of individuals or organizations, which are connected by one or more specific types of interdependency, such as friendship, common interest, financial exchange, or relationships of beliefs, etc.…

Facing this new domain I have make a personal…

Big amount of information is available in textual form in databases or online sources, and for many enterprise functions (marketing, maintenance, finance, etc.) represents a huge opportunity to improve their business knowledge.

Sentiment analysis or opinion mining refers to the application of language processing to identify and extract subjective information in source materials. Generally speaking, sentiment analysis aims to determine the attitude of a speaker or a writer…

Transforming into a data-driven organization - turning information into actionable insights is a three (3 ) part strategy:



• Technology –…

Hadoop (MapReduce where code is turned into map and reduce jobs, and Hadoop runs the jobs) is the most well known technology used for "Big Data" because it allows…

Creative Minds & Data Scientists, Hop on to CrowdANALYTIX.com, participate and win up to $6000!!

The interactive analysis is a circular analytics procedure comprising assumption, verification, and calibration by the analyst to achieve the fuzzy computation goal. For specifics and details, please refer to another article I composed: Interactive Analysis and Related Tools.

Because there are so many tools for interactive analysis that not everyone can know all of them, I will only focus on and compare the 7 commonest tools: R, Matlab, esProc, SAS, SPSS, Excel, and SQL.…

Improving our presentation skills will make for happier clients and bosses.  In this article, Tim Graettinger focuses on five crucial practices that will make your next presentation…